Customised training programs

01

Customised Training Solutions

We design & implement customised staff training programs that meets your specific needs.

Our learning programs can be accredited, or non accredited, and are entirely customisable.

02

Course Example

Restaurant dining table service - Restaurant staff training

Below is an example of the sort of structure you might benefit from Customer Service Bootcamp – for front line service staff.

This course outline can be delivered at your workplace during 4 to 8 hour workshops each month.

It is interchangeable depending on your priorities or the modules can swapped with other modules relevant to your needs.

  1. 01
    Session 1 – Teamwork (communication, team skills, team roles, cultural awareness, coaching others)
  2. 02
    Session 2 – Customer service ( complaints, presentation, order of service, running a section)
  3. 03
    Session 3 – Maximise sales (product knowledge, selling techniques, communication)
  4. 04
    Session 4 – Compliance (WHS issues, Hygiene and food safety, organisational policies)